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About · Mediloon UGEST. 2025 — LEIPZIG, DE

Digital infrastructure
for the modern pharmacy.

Mediloon builds digital tools that help pharmacies simplify operations, reach patients better — and stay competitive long-term. We pair technology with the real demands of the pharmacy floor.

Book a demoOur story
app.mediloon.de/dashboard
Live · Apotheke am Markt--:--
E-Rezepte filled today
248+12 last hour
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Fr. A. Köhler
Rezept #28-401
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Hr. M. Wolff
Rezept #28-402
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Fr. K. Hoffmann
Rezept #28-403
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Ø handling time 8.2 s · queue 3 · TI link stable
0+
pharmacies live
0 years
of practice-driven development
0.0 %
average uptime
24 / 7
monitoring & support
Problem statement

The digital reality
in everyday pharmacy life.

Pharmacies deliver excellent care every day — but the digital journey often ends too early. We believe: the care of tomorrow starts not with the system, but with the people running it.

— 01

Customers search online — but don't buy locally.

Patients research digitally yet rarely decide to buy at the local pharmacy. Reach evaporates because the bridge into the store is missing.

73 %
research online before they buy
— 02

Processes and communication stay siloed.

Inventory, consultation, prescription intake and customer service run in separate systems — costing time and inviting errors.

4–6
systems in a typical pharmacy day
— 03

Software is rarely built for pharmacies.

Generic tools demand customisation that pharmacies can't afford — and lack the compliance functions the industry needs.

< 12 %
solutions with native pharmacy integration
Our story · Chapter 01

Mediloon was born where theory meets the counter.

Three chapters, one realisation — how a platform grew out of the daily pharmacy floor.

§ 01
The trigger

When Alexander Becker and his wife opened their first pharmacy, it became clear quickly: the challenge wasn't pharmaceutical expertise — it was the lack of digital structure.

§ 02
The realisation

Many systems aren't designed for pharmacies. Digital tools are often siloed, complex or poorly integrated.

§ 03
The decision

These problems are solvable — when you tackle them right. Out of practice. With engineering. Without compromise.

CHAPTER 02

A sustainable solution has to be rebuilt from the ground up — not as a single tool, but as a connected platform.

ALEXANDER BECKER · CO-FOUNDER
Our founders

From the floor
and from engineering.

Mediloon brings two worlds together: operational understanding from the pharmacy floor and an uncompromising engineering view of integrated platform architecture.

Alexander Becker

Alexander Becker

Co-founder
OPERATIONS · SALES · OVERSIGHT

“Pharmacies aren't software problems. They're people who earn trust every day.”

BACKGROUND
Pharmacy management
BASED IN
Leipzig, DE
PharmacyOperationsStrategy
Suyash Gaikwad

Suyash Gaikwad

Co-founder
SOFTWARE ENGINEERING · PLATFORM

“A good platform is invisible. It works — and becomes visible only when it's missing.”

BACKGROUND
Systems engineering
BASED IN
Leipzig, DE
EngineeringPlatformSecurity
One platform

Mediloon connects
everything — in one place.

Instead of siloed tools, one platform: orders, e-prescriptions, inventory, customer communication and compliance — cleanly integrated, GDPR-compliant and made in Germany.

Explore integrations
E-Rezept
CardLink
Botendienst
Inventory
AI chatbot
Compliance
MEDILOON · HUB
Simple pricing

One plan. Every tool. No surprises.

We don't believe in tiered pricing for pharmacies. Every pharmacy needs every tool — so you get every tool.

Most popular · all-in-one

Mediloon Complete

€199/monthper location

€300 setup fee on the house — if it doesn't prove itself, you owe us nothing.

Book a demo
14 days to go-live*GDPR + ISO 27001
All in one bill
  • Pharmacy website + branded patient appYour name, your colours. Not ours.
  • E-Rezept · CardLink · BotendienstAll three integrated, all three tested against the TI.
  • AI chatbot · German + EnglishTrained on your opening hours, products and team.
  • ADG / SOAP / inventory-system bridgesWe connect to whatever you're already running.
  • On-site onboarding + 24/7 hotlineReal humans, in your pharmacy, on go-live day.
Live in 14 daysFrom signup to go-live
GDPR + ISO 27001Hosted in Germany
24/7 hotlineSupport in German + English
What pharmacists say

One platform.

Honest reviews — operational value, not feel-good fluff.

“I was the bottleneck. Every e-prescription question landed on my desk. With Mediloon's chatbot, my team answers 80% of patient questions before I even look up.”

Dr. Sabine Vogel
Pharmacy owner · Berlin

“We had three software systems and a paper folder. Mediloon replaced all of them in 11 days. The delivery service alone saves us 4 hours a week.”

Markus Weber
Owner · Apotheke Mitte, Cologne

“I run two locations. I see live inventory for both on one screen. That alone justifies the subscription — and we get eight other things on top.”

Dr. Andrea Lehmann
Pharmacy chain · Leipzig

“Our patients book repeat prescriptions in the app. Foot traffic is down, but revenue is up 22%. Exactly the math I was hoping for.”

Tobias Richter
Pharmacist · Munich

“On-site go-live week made the difference. Two Mediloon people sat with us, answered every panicked question, and left when we were truly ready.”

Maja Stein
Pharmacy owner · Hamburg

“I expected another piece of software to fight. I got one that made my pharmacy calmer. I underestimate that every week.”

Dr. Hannes Becker
Pharmacist · Frankfurt
FAQ

More questions about our
pharmacy platform?

If anything is unclear — or you'd like a demo tailored to your workflow — get in touch. We're happy to answer.

Mediloon is the operating platform for independent German pharmacies. It bundles your website, branded patient app, AI assistant, inventory, prescription routing and delivery service into one system — native to TI, E-Rezept and CardLink.

Yes — natively. Patients submit via the app, NFC card or QR token. Signatures are end-to-end verified through the TI in under 200 ms and land directly in your counter queue.

One flat fee: €199 per month per location. Includes website, patient app, AI chatbot, inventory module, delivery service, analytics and 24/7 support. No setup fee — the first 30 days are a free pilot phase with full functionality.

Live in 14 days, from design to go-live. Includes content migration, ADG/SOAP/inventory-system integration, on-site training and TI compliance. Your domain, your logo, your team stay yours.

Yes. ISO 27001 certified, GDPR-compliant, and all pharmacy and patient data is hosted in Frankfurt on multi-AZ infrastructure. No third-country transfer.

Yes. We maintain bridges to ADG, SOAP, awinta PROKAS, NOVENTI, Lauer-Fischer, KIM-Mail and most German pharmacy management systems. No rip-and-replace — Mediloon sits on top of what you already run.

Let's talk

Ready for the
next step?

30 minutes. We share the screen of a live pharmacy and adapt it to your workflow — honestly, no sales pitch.

GDPR-compliant contact
Your data stays in the EU · never shared with third parties
Request a demo — free

Tell us about your pharmacy.